Privacy Policy

Effective Date: August 1, 2025

Last Updated: August 7, 2025

Jin Sing Jewellers Ltd. ("we", "us", or "our") respects your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with North American privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada, and applicable U.S. laws such as the California Consumer Privacy Act (CCPA), as well as TCPA, CTIA, and CASL standards for mobile communications.

1. Information We Collect

We collect the following types of information when you interact with us:

· Name, email address, mailing address, phone number (including for SMS), payment details.

· Technical data such as IP address, device/browser information, and website usage data.

2. How We Use Your Information

We use your information to:

· Provide and improve our services

· Process payments and manage orders

· Send transactional updates or promotional SMS (if opted-in)

· Offer customer support and respond to inquiries

· Comply with applicable legal obligations

3. SMS & Mobile Consent

If you opt into SMS messaging by texting “JOIN,” you consent to receive up to two promotional messages per month, as well as any order-related messages.

Message and data rates may apply. To opt out, reply “STOP.” For assistance, reply “HELP.”

We do not sell or rent your mobile data. SMS data may be shared only with secure, third-party providers for the purpose of delivering messages.

4. Disclosure of Information

We may share personal data with:

· Trusted service providers (e.g., SMS, payment processors) under confidentiality agreements

· Legal authorities if required by law

· In the event of a business transfer (e.g., sale or merger)

We never sell or rent your personal data.

5. Data Security

We implement administrative, technical, and physical safeguards to protect your personal information.

However, no transmission or storage method is completely secure.

6. Your Rights

Under Canadian and U.S. laws, you have rights including:

· Access to your data

· Correction of inaccurate information

· Withdrawal of consent (where applicable)

· Requesting data deletion (with exceptions)

· Filing complaints with your regional privacy authority

7. Cookies & Tracking Technologies

We use cookies and similar tools to improve site functionality and understand usage trends.

You can manage cookie settings through your browser.

8. Data Retention

We retain your personal information as long as necessary to fulfill service purposes or comply with legal obligations.

9. Children’s Privacy

We do not knowingly collect data from children under 13. If we discover such data, it will be promptly deleted.

10. Changes to This Policy

This Privacy Policy may be updated to reflect legal or operational changes. Updates will be posted with a new effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

By Mail:
Jin Sing Jewellers Ltd.
45867 Wellington Ave
Chilliwack, BC V2P 2C8
Canada

Phone:
(604) 792-1337
Toll-Free: 1 (877) 513-0177

Email:
hello@jinsingjewellers.com